Effective Date: May 13th, 2026
Welcome to Faith Apparel USA (“Company,” “we,” “our,” or “us”). Your privacy matters to us.
1. Information We Collect
We may collect the following information when you use our website:
- Personal Information (name, email, phone number, shipping/billing address)
- Payment Information (processed securely through third-party providers)
- Order details and purchase history
- Device and browsing information (IP address, cookies, usage data)
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your purchase
- Provide customer support
- Improve our website and services
- Send marketing emails (only if you opt in)
3. Sharing Your Information
We do not sell your personal information.
We may share it with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers (e.g., USPS, UPS)
- Service providers that help run our business
4. Cookies & Tracking
We use cookies to:
- Improve user experience
- Analyze website traffic
- Remember your preferences
You can disable cookies through your browser settings.
5. Data Security
We take reasonable measures to protect your information, but no system is 100% secure.
6. Your Rights
You may:
- Request access to your data
- Request correction or deletion
- Opt out of marketing emails anytime
7. Changes to This Policy
We may update this policy at any time. Updates will be posted on this page.
8. Contact Us
Faith Apparel USA
[email protected]
📜 TERMS & CONDITIONS
Effective Date: May 13th, 2026
By using this website, you agree to the following terms:
1. Use of Website
You agree not to:
- Use the site for illegal purposes
- Attempt to hack or disrupt the website
- Copy or misuse our content or designs
2. Products & Orders
- All products are subject to availability
- We reserve the right to refuse or cancel orders
- Prices may change without notice
3. Payments
All payments must be completed before orders are processed.
4. Shipping & Delivery
- Shipping times are estimates, not guarantees
- We are not responsible for delays caused by carriers
5. REFUND & RETURN POLICY
Effective Date: May 13th, 2026
At Faith Apparel USA, we take pride in delivering quality custom apparel. Because many of our products are made-to-order, our refund policy is structured accordingly.
. All Sales Policy
- Custom and made-to-order items are final sale
- We do not accept returns or exchanges unless the item is defective or incorrect
. Damaged or Incorrect Items
If you receive an item that is:
- Damaged
- Defective
- Incorrect (wrong size, design, or item)
You must contact us within 7 days of delivery
Please include:
- Your order number
- A description of the issue
- Clear photos of the item
Once approved, we will:
- Replace the item at no cost, or
- Issue a refund (case-by-case)
. Non-Returnable Items
We do not accept returns for:
- Incorrect size ordered by customer
- Change of mind
- Minor color variations (screen vs print differences)
. Cancellations
- Orders may only be canceled within 24 hours of purchase
- After production begins, orders cannot be canceled
. Refund Processing
- Approved refunds are issued to the original payment method
- Please allow 5–10 business days for processing depending on your bank
. Contact Us
Faith Apparel USA
[email protected]
📦 SHIPPING POLICY
Effective Date: May 13th, 2026
Faith Apparel USA is committed to delivering your order as quickly and reliably as possible.
. Processing Time
- Orders are processed within 3–7 business days
- Custom or bulk orders may take longer depending on volume
. Shipping Time
Estimated delivery times after processing:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (if available)
. Shipping Rates
- Shipping costs are calculated at checkout based on location and order size
. Order Tracking
- You will receive a tracking number via email once your order ships
. Delays
We are not responsible for delays caused by:
- United States Postal Service (USPS)
- UPS
- FedEx
- Weather, holidays, or unforeseen carrier issues
. Incorrect Addresses
- Customers are responsible for providing accurate shipping information
- We are not responsible for orders shipped to incorrect addresses provided at checkout
. Lost or Stolen Packages
- Once marked “Delivered,” we are not responsible for lost or stolen packages
- Please contact the shipping carrier directly to file a claim
. International Shipping (if applicable)
- Customers are responsible for customs fees, duties, or import taxes
- Delivery times may vary depending on destination country
. Contact Us
Faith Apparel USA
[email protected]
6. Intellectual Property
All designs, logos, and content belong to Faith Apparel USA and may not be used without permission.
7. Limitation of Liability
We are not liable for:
- Indirect or incidental damages
- Loss of data or profits
- Issues beyond our control
8. Governing Law
These terms are governed by the laws of the State of Arizona.
♿ ACCESSIBILITY STATEMENT
Effective Date: May 13th, 2026
Faith Apparel USA is committed to making our website accessible to everyone, including people with disabilities.
Our Commitment
We strive to follow accessibility standards such as:
- Web Content Accessibility Guidelines (WCAG)
Accessibility Features
We aim to:
- Provide readable text and clear layouts
- Ensure navigation is simple and consistent
- Support screen readers and keyboard navigation
Ongoing Efforts
We are continuously improving our website to enhance accessibility.
Need Help?
If you experience difficulty using our website, please contact us:
Faith Apparel USA
We will do our best to assist you and resolve any issues.